Clicky

Client Portal Access Link and Instructions

First Time Login Instructions

You’ll receive an invitation email that contains the unique, one-time link you’ll use to access the Client Portal. Clicking Sign in will open the Client Portal in a new tab on your browser.

*Instant sign-in links expire after 24 hours and can only be used once. If a client clicks an expired link, they’ll be prompted to request a new instant sign-in link. This can be done by Clicking Here and selecting the “I’m an Existing Client” option. Enter your email and you will have a new link sent to your email address.

Welcome Email Example

If you don’t see the welcome email. Simply Search for “Bright Pine Behavioral Health” or for yourprovider@simplepractice.com and you should be able to locate it in your inbox or spam folder.

Instant Sign-In Instructions

Step 1

Click Here and Select “I’m An Existing Client

Step 2

Enter the email address associated with your Client Portal Account and select Send link

Send Link Screen

Step 3

If the email address matches the one you have on file, you’ll see a message confirming that the link has been sent.

Link On the way

Try these tips if you didn't receive a link

  • Confirm you’re using the correct email.
    Double check that the email you’re using is associated with your account and spelled correctly. Did you put in the wrong email? Request a new link.
  • Check your Spam/Junk/Bulk/Updates folders.
  • Add  to your contact list to prevent these emails from going to the wrong place.

Front desk staff may not always have the appropriate clinical expertise to answer questions about your unique situation. That’s why we provide quick and efficient consultations with experienced clinicians.